Services

Project Development

Concept development for entertainment centres, including zoning and design, for both new constructions and adaptations to existing buildings
Expert evaluation of the market and possible risks
Statement of the technique specifications for projection/reconstruction
Adapting ready-made design projects to correspond to the conditions of local markets
Budgeting and scheduling of all project phases
Preparing the financial plan with transparent scheme of the reporting for investors
Client Relation Management
Full complex of construction, engineering, finishing and decoration works
Project support: work supervision and quality control under established time frames and budget execution; recommendations and selection; supply of decorative materials and engineering equipment; participation in the process of selecting contractors in order to secure the best quality and price
Establishing a maintenance department for post-services.
Recommendations on equipment, including gaming tables, slot machines, IT, CCTV and F&B equipment

Market analysis and concept development
Estimating revenues and expenditures of the operational budget
Estimating return on investment
Developing the organizational structure and internal policies and procedures
Developing and implementing reporting systems
Software recommendations – Casino Management, Slots Management, Staff Management, etc.
Installing and testing equipment
Developing marketing, loyalty and customer attraction programs, in addition to making recommendations for their implementation
Staff recruitment, testing and training
Recommendations for selecting staff uniform
Recommendations for developing a salary structure and staff motivation programs
Staff Assessment Program.
Development and implementation of Mystery Guest programs
Developing and setting up testing systems for policies and procedures
Process analysis and overall assessment of the work

All consultancy services re directions mentioned above.